Join Us Online & Tag Us: #LeLuxeLondon

Shipping, Delivery & Refunds


We offer shipping and delivery at a flat fee of £3.50 for all items, for shipping within the UK (free shipping over £50). Unfortunately we do not offer international shipping outside of the United Kingdom at this moment in time.


The processing time for orders is 48 hours and after that, delivery time is usually 2 days. Please keep in mind that during holidays or postal strikes this time may vary.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or transportation strikes or delays, nor any extra fees, customs or back end charges once the package has left our offices.



Refunds to UK residents will be accepted under our 14 day money back guarantee. This is only if the product is unused, has original packaging and there are clear signs of the product having a defect e.g smashed glass. If your refund request does not meet these three requirements then unfortunately, your purchase will not eligible be eligible for a refund.


How To Pay

We accept Paypal, MasterCard, Visa and American Express payments online and cash only payments if bought during your appointment.